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FAQs
Answers to the questions our clients and affiliate partners ask most often. For anything not covered here, contact our operations team at
[email protected]
or +44 (0)20 8933 3355
Will my chauffeur still wait if my flight arrives early or is delayed?
Where will our chauffeur be waiting at the airport?
How early should I arrive to the airport for outbound flights?
Do you provide baby or child seats?
When and how do I pay for my booking?
Can we setup an account or pay by invoice?
Will my chauffeur assist with luggage?
What happens if my flight details have changed or is rescheduled / cancelled?
Do you accept affiliate and farm-out bookings through GNet?
Which airports do you cover?
Are your chauffeurs licensed and vetted?
What is your cancellation policy?
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