Question 1

Do you have a dress code for your chauffeurs?

Accepted Answer

Yes, all our chauffeurs are dressed in a black suit with a white shirt and blue tie as our standard uniform.

Question 2

Do you offer corporate or group discounts for events?

Accepted Answer

Absolutely! If you book with us frequently, feel free to reach out, and we'd be happy to discuss possible discounts or customized packages for your corporate or group events. We value repeat clients and are always looking for ways to provide the best value!

Question 3

Do your vehicles have onboard amenities like WiFi, bottled water, or phone chargers?

Accepted Answer

Yes, all our vehicles will come stocked with mini water bottles in a cooler with ice, WIFI, chargers, hand sanitizers and napkins.

Question 4

What is your policy on food and beverages in the vehicle?

Accepted Answer

You are welcome to bring any beverages on board the vehicles. Food is not allowed and if you have an hourly service, the chauffeur can always stop anywhere you'd like to eat.

Question 5

Do you charge extra for early morning or late-night pickups?

Accepted Answer

Yes, we add a $15.00 fee for early morning or late night pick-ups.

Question 6

Are your vehicles wheelchair accessible?

Accepted Answer

We have specialty ADA Vans with a ramp that can seat up to one passenger in a wheelchair and 4 others comfortably. Our other vehicles are not wheelchair accessible if the passenger must remain in a wheelchair.

Question 7

Do you provide child car seats?

Accepted Answer

Absolutely, we can provide car seats for an additional fee of $15.00 per car seat. We have infant, toddler and booster car seats we can assist with.

Question 8

How early should I book my reservation?

Accepted Answer

We recommend booking as soon as you can place a deposit. Sedans and SUV's are unlikely to run out unless a special event is occurring. For specialty vehicles such as Minicoaches, Limousines and Partybuses, we recommend booking as early as possible to ensure availability.

Question 9

Can I add decorations or signage to the vehicle?

Accepted Answer

Decorations and signage are allowed with prior approval. We can also offer signage as well. Just send us the logos or names you would like to have and we can have that ready for you. We offer a red carpet service, balloon package and our hour champagne bottle as well. Ask us for more information. For custom signage like window clings, please provide the dimensions and details in advance.

Question 10

How do I handle luggage for a group transfer?

Accepted Answer

Please provide details about the number of passengers and luggage during booking so we can recommend the best vehicle for your needs. For Minicoaches, chauffeur does need assistance with luggage from one abled member of the group. We also offer luggage handler services as well if this is not feasible for your party.

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