FAQs
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Q: What happens if my flight is delayed?
A: No need to worry. Our team actively monitors flight schedules, and your chauffeur will adjust the pickup time if there are delays.
Q: Can I book a transfer from my hotel to the airport?
A: Absolutely. DBS EXPERIENCE provides round-trip transfers, so we can pick you up from any hotel or address in Paris and take you to the airport.
Q: Are child seats available?
A: Yes, child seats are available upon request. Let us know your requirements when booking, and we’ll have them ready for your trip.
Q: How much luggage can I bring?
A: Our vehicles are spacious, but if you have large or excess luggage, please specify when booking to ensure we provide a vehicle that fits your needs.
Q: Do you offer meet-and-greet services at the airport?
A: Yes, our chauffeur will meet you at arrivals with a name sign, assist with your luggage, and guide you to your vehicle.
Q: How far in advance should I book my airport transfer?
A: To ensure availability, we recommend booking at least 24 hours in advance. However, last-minute bookings are possible depending on availability.
Q: Are your chauffeurs bilingual?
A: Yes, our chauffeurs are bilingual in English and French to assist you with any needs during your transfer.
Q: What payment options are available?
A: We accept all major credit cards, bank transfers, and secure online payments for your convenience.
Q: Do you offer transfers outside Paris?
A: Absolutely. We cover Versailles, Disneyland Paris, Champagne region (Reims), and more.
Q: Can I request extra stops along the way?
A: Yes, just let us know in advance when booking.