Question 1

What areas do you serve beyond Manhattan?

Accepted Answer

We cover all five NYC boroughs (Manhattan, Brooklyn, Queens, the Bronx, Staten Island), Long Island (Nassau & Suffolk Counties), Westchester, New Jersey, Connecticut, the Hamptons, and upstate New York. If you are unsure, just ask.

Question 2

Can I book a black car for someone else — a client or guest?

Accepted Answer

Absolutely. Book a ride for a client, family member, or VIP guest. Provide the passenger name and flight details and we will meet them at arrivals with a name sign and deliver the same premium experience.

Question 3

Do you offer corporate accounts and regular billing?

Accepted Answer

Yes. We work with executives, corporate travel managers, and executive assistants on ongoing accounts with consolidated invoicing. Contact us to set up a corporate account.

Question 4

What vehicles are available for large groups?

Accepted Answer

Our Business Class and First Class SUVs accommodate up to 6 passengers with luggage. For larger groups or multi-vehicle events, contact us for a custom quote and coordination plan.

Question 5

How far in advance should I book?

Accepted Answer

We recommend at least 24 hours for standard rides. For corporate events, weddings, or group travel, 48–72 hours is preferred. Last-minute bookings are accepted based on availability — contact us directly for urgent requests.

Question 6

What is included in the flat-rate price?

Accepted Answer

Your quoted price includes the ride, tolls, and meet-and-greet service. No surge pricing, no hidden fees. Gratuity is optional and appreciated. Your final invoice is always transparent before you pay.

Question 7

Do you track flights for airport pickups?

Accepted Answer

Yes — we monitor every flight in real time. If your plane is delayed or arrives early, your driver adjusts automatically at no extra charge. You will never be left waiting at the curb.

Question 8

Which airports does Eagle Eye Chauffeur serve in NYC?

Accepted Answer

We serve all four major New York airports: JFK (John F. Kennedy), LGA (LaGuardia), EWR (Newark Liberty), and HPN (Westchester County Airport). Private terminals and Teterboro (TEB) are available on request.

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