Frequently Asked Questions – MCR EXEC Chauffeur Services
General Service FAQs
Q: What areas do you cover?
A: MCR EXEC provides chauffeur services in Manchester, Liverpool, Cheshire, Leeds, London, and the wider North West of England.
Q: Which airports do you serve?
A: We cover Manchester Airport (MAN), Liverpool John Lennon Airport (LPL), Leeds Bradford, Birmingham, Heathrow, Gatwick, and private jet terminals.
Q: What vehicles are in your fleet?
A: Our fleet includes the Mercedes E-Class (Business Class), Mercedes S-Class (First Class Saloon), and Mercedes V-Class (Luxury MPV).
Q: How many passengers can your vehicles carry?
A: The E-Class and S-Class carry up to 3 passengers. The V-Class accommodates up to 6 passengers with luggage.
Q: Is there a minimum hire requirement?
A: Yes, our minimum hire is 3 hours for hourly bookings. Event services (concerts, football matches, etc.) require a 5-hour minimum.
Pricing & Booking FAQs
Q: How is pricing structured?
A: Hourly rates are £55 (E-Class), £75 (V-Class), and £100 (S-Class). Event bookings start from £275 (E-Class), £375 (V-Class), and £500 (S-Class). Prices exclude VAT.
Q: Do you monitor flights?
A: Yes, we track all incoming flights for airport transfers. Pick-up times are based on the time specified by the client. We provide up to 60 minutes of complimentary waiting time after the flight lands. After this period, standard waiting charges will apply.
Q: How can I book a chauffeur?
A: Bookings can be made via our website, email, or affiliate platforms. We recommend advance reservations to guarantee availability.
Q: Can I book hourly hire?
A: Yes, we offer flexible hourly packages. Chauffeurs remain on standby for meetings, shopping trips, or events.
Affiliate & Partner FAQs
Q: Are you a licensed operator?
A: Yes, MCR EXEC is fully licensed by Sefton Council (Operator Licence PO0034).
Q: Do you work with international affiliates?
A: Yes, we partner with global chauffeur operators, concierge networks, and corporate travel managers to provide seamless UK coverage.
Q: Can affiliates set fixed tariffs?
A: Yes, we are open to fixed tariff agreements if booking volumes meet agreed targets.
Q: Do your chauffeurs speak other languages?
A: All chauffeurs speak English. Language support for groups may be arranged on request but cannot be guaranteed.
Q: How do you ensure quality for affiliates?
A: All vehicles are licensed and insured, chauffeurs are DBS-checked, and we operate under strict compliance with Sefton Council’s regulations.
Event & Specialist FAQs
Q: Do you provide chauffeur services for football matches and concerts?
A: Yes, we specialise in event transport for Old Trafford, Etihad Stadium, Anfield, AO Arena, and Co-op Live.
Q: Can you support VIP and celebrity clients?
A: Yes, our chauffeurs are experienced with VIP protocol and discretion.
Q: Do you provide hotel transfers?
A: Yes, we have partnerships with luxury hotels in Manchester and Liverpool, ensuring seamless guest transfers.
