Question 1

What is the cost of a Chauffeur Service?

Accepted Answer

Network Executive Chauffeurs is a professional chauffeur service, offering competitive pricing for corporate and executive travel without compromising on service quality or professionalism. Quotes are provided before booking, with clear pricing for your journey and no hidden fees.

Question 2

What areas do you cover?

Accepted Answer

Network Executive Chauffeurs provide our chauffeur-driven service in Birmingham, Manchester, Heathrow, including all major airports such as Manchester Airport, Birmingham Airport and all major towns and cities, using our local chauffeurs. We also specialise in long-distance journeys, including Manchester to London, and offer a dedicated London chauffeur service for clients requiring premium travel between major destinations.

Question 3

What type of vehicles do you have?

Accepted Answer

We provide services from Executive Saloon, Luxury Saloon, Corporate MPV and coaches on request. Vehicles range from Mercedes, Audi, BMW and Tesla, with popular executive car options including the Mercedes E Class, Mercedes S Class and Mercedes V Class. All vehicles are high-end, comfortable and prepared to a professional standard, with features such as leather upholstery, privacy/anti-glare windows, air conditioning and generous legroom.

Question 4

What is the difference between a chauffeur service and taxi?

Accepted Answer

Lots! Level of service, vehicle type, vehicle cleanliness, driver experience and quality. Vehicles are all fully executive, with extra space for comfort including full leather upholstery, privacy / anti-glare windows, use of Wi-fi, complimentary water, paper (if requested), hand sanitiser and face masks. Your chauffeur is security cleared, often to a CTC standard, along with the usual DBS check. They are also specifically chosen for their advanced driving skills and pleasant demeanour. Our back room team actually monitor your booking from start to finish, with flight/train checking to ensure we are there to meet you on time.

Question 5

How do I pay?

Accepted Answer

We ask for payment prior to the service commencing, usually 24 hours in advance, and this can be done by credit card or bank transfer. We do not accept cash payments on the day or any payments in the vehicle. Once booked, we send a confirmation, followed by an emailed invoice which has a link for you to make payment directly. Confirmation of payment is immediately emailed back to you.

Question 6

Can I pay with cash or credit card?

Accepted Answer

We do accept credit card payments. However we do not accept cash payments in the vehicles. Once booked you will receive an email with confirmation and an invoice, which will have a link for you to simply enter your card details yourself. It's simple and quick.

Question 7

What is the cancellation policy?

Accepted Answer

Cancellations (for cars & people carriers) after 22.00 on the day prior to travel and before 06.00 on the day we reserve the right to apply up to full charge. For cancellations after 0600 on the day of travel we reserve the right to charge up to full price if cancelled within 4 hours of a booking time, but cancellations giving 4 hours or more notice on the day of travel will incur no charge and any payments made will be fully refunded. For vehicles with more than 8 passenger seats: 1-7 days notice: 100%; 8-13 days notice: 75%; 14-20 days notice 50%; 21-27 days notice 25%.

Question 8

Will I be met at the airport or station?

Accepted Answer

Yes, for all airport or rail station collections, you will be met by your chauffeur (meet and greet service), displaying a sign with your chosen name or business logo. At airports it will be in the arrivals hall just after you exit baggage hall, and at stations it is either just after you exit the ticket barriers or at a point that will have been advised during your booking process.

Question 9

Can I get assistance with my bags?

Accepted Answer

Yes! Our chauffeurs are there to assist you every step of the way and will gladly assist with bags / luggage if required.

Question 10

What happens if I am running late?

Accepted Answer

Don't worry, as we will be monitoring your flight or train so will always be there to meet you. If you have arrived at an airport and get delayed in customs, passport control or waiting for luggage, our chauffeur will still be there for you. Waiting is all part of the service and we allow 1 hour free at airports and 15 minutes free from a hotel, business or home address.

Question 11

Can I have an account?

Accepted Answer

Yes! We welcome accounts for regular users of the service. We do have to ask you complete a simple account application form but once checks are done you will be able to book on account and pay within 30 days.

Question 12

Do you provide vehicles for Weddings / Proms?

Accepted Answer

Yes! Our executive vehicles are perfect for a 'Modern' Wedding car, with options for executive saloon, usually for Bride and or Groom and larger Mercedes people carriers, ideal for Bridesmaids. We can supply ribbon colour of your choice and cater for one way transfers or half and full day hire. Our Executive Vehicles can also be used for Proms.

Network Executive Chauffeurs Ltd

Network Executive Chauffeurs

Our Services

Airport Transfers

Executive Chauffeur Service

Long-Distance Journeys

Corporate Accounts

Chauffeur Services

Corporate Events Vehicle Hire

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About Network Executive Chauffeurs Ltd

Services offered by Network Executive Chauffeurs Ltd

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