Question 1

How will I know my car has arrived and what if I need to contact the driver?

Accepted Answer

If you've provided your cell phone number, you will receive an SMS alert when the driver arrives on site. The best number to reach the driver will also be in the SMS alert. You can always call us.

Question 2

Is gratuity included or should I tip the driver when I exit the vehicle?

Accepted Answer

Yes, 20% gratuity is included, but customers are encouraged to recognize excellent service from the chauffeur with additional gratuity.

Question 3

How do I request a reservation?

Accepted Answer

You can request a reservation by visiting our website www.RiversideLimos.com, by phone or text at (225) 928-5466, or by email at info@riversidelimos.com.

Question 4

How do I cancel or make changes to my reservation?

Accepted Answer

You must call our office at +1 (225)-928-5466 during office hours, 7:00AM through 7:00PM central time, Monday through Friday (excl. observed Louisiana holidays), at least 24 hours prior to the scheduled pick-up time. We do not accept cancellations or changes by email, text, voicemail, or outside of office hours. If you cancel or change after the 24 hours window, the deposit will be forfeited.

Question 5

What are your terms and conditions?

Accepted Answer

Online reservations requested through book.limo on our website require the total estimated trip cost to be collected in full and is NON-REFUNDABLE, except as required by law. Reservations requested by phone, text, and email require a 50% NON-REFUNDABLE deposit (except for airport transfers and as required by law), with the remaining estimated trip cost due by close of business the Monday before the scheduled pickup date. Cancellations and changes must be made at least 24 hours before the scheduled pickup time by calling the office during office hours, 7AM through 7PM central time Monday through Friday. A 2% surcharge is added to all trips outside East Baton Rouge Parish. A $500 cleaning fee applies for illness, vomiting or other cleaning beyond routine. Eating, smoking, vaping is not allowed ($500 fee per violation).

About Riverside Transportation

Services offered by Riverside Transportation

Riverside Transportation

Our Services

Prom Limo Rentals

Wedding Limousines

National Limousine Association

Destination New Orleans

Nights Out On The Town

Airport Transportation

Corporate Travel

Limo Services for Film Crews

Historic Tours

One Call for Rides Worldwide

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