Question 1

How far in advance should i book a reservation?

Accepted Answer

That's a great question, and one we get asked often! Our advice on how far in advance you should book your reservation with Royal Carriage Limo Ultimately, you should book when you feel comfortable doing so. We want the process to be as stress-free for you as possible. However, we generally find that booking in advance is often better, especially to reserve your preferred vehicle and time slot. This gives you peace of mind knowing your transportation is secured.

Question 2

Can you provide me an estimated price on all types of travel?

Accepted Answer

Due to the customized nature of our luxury transportation services, pricing varies based on vehicle type, duration, distance, and specific requests. For an accurate quote tailored to your exact travel needs in the Chicago area, please contact us directly.

Question 3

What is the cancelation policy?

Accepted Answer

We understand that plans can change, and we try to be as flexible as possible while also managing our schedule and commitments. Here’s a breakdown of our cancellation policy: We consider our cancellation policy to be standard, and we always aim to work with you, our customer, at every step. 1. Booking Deposit: To secure your reservation and vehicle, we require a deposit at the time of booking. 2. Full Payment: The remaining balance for your service is charged in full two days (48 hours) prior to your scheduled event date. Here is how refunds are handled if you need to cancel: If you cancel less than 72 hours before your scheduled service, but more than 24 hours before: You will receive a 50% refund of the total service cost. (This means 50% of the total cost is non-refundable). If you cancel within 24 hours of your scheduled service: You will receive a 25% refund of the total service cost. (This means 75% of the total cost is non-refundable). If you cancel on the same day of your scheduled service: The full service charge applies, and unfortunately, no refund can be issued for same-day cancellations. We encourage you to notify us as soon as possible if your plans change. This helps us to potentially accommodate other clients and manage our operations effectively. Please feel free to discuss any concerns with us.

Question 4

Is Royal Carriage Limo Transparent in their pricing?

Accepted Answer

Yes, at Royal Carriage Limo, we believe in being transparent with our pricing so you know exactly what to expect. We strive to ensure there are no hidden surprises. Here’s how our pricing works: 1. Charges Based on Services Requested: Your primary charge is for the specific limousine services you request. This includes the type of vehicle, the duration of the service, and any special amenities or arrangements you've asked for in advance. We'll always discuss these details with you. 2. Credit Card Fees: When you pay by credit card, our pricing will include any credit card processing fees that are incurred for the service charge. We aim to make this clear at the time of booking or payment. 3. Our Tipping Policy: We do not automatically add a tip or gratuity to your bill if you book with us directly via phone or other non-online methods. The only exception is if you choose to book your service yourself online through our website. In that scenario, there might be an option to include a tip during the online booking process. Importantly, Royal Carriage Limo does not demand that customers pay a tip to the company or directly to the driver. While our drivers greatly appreciate tips as a recognition of excellent service, whether or not you choose to tip, and the amount, is generally at your discretion (unless, as mentioned, it's part of an online booking selection you make).

Question 5

Is Royal Carriage Limo a legitimate Private Transportation Provider?

Accepted Answer

Yes, Royal Carriage Limo LLC is a legitimate and fully licensed private transportation provider operating out of the Chicago metropolitan area. We are committed to upholding the highest standards of safety, professionalism, and customer service. Our legitimacy is underpinned by adherence to all local and state regulations governing private transportation services in Illinois. We are properly registered and licensed, ensuring our operations meet all required legal and safety benchmarks. This commitment guarantees that when you choose Royal Carriage Limo LLC, you are selecting a trustworthy and fully compliant partner for your luxury transportation needs.

Question 6

Are you Able to Personalize your Trips?

Accepted Answer

Yes, Royal Carriage Limo is fully capable of personalizing your trips to ensure they meet your specific needs and preferences. We understand that every occasion is unique, and our goal is to provide a tailor-made luxury transportation experience. We offer various ways to customize your journey, from selecting the ideal vehicle from our diverse fleet to accommodating special requests. Whether you need multiple stops, specific routes, particular amenities, or assistance with event logistics, our team works diligently to arrange every detail. Our personalized approach ensures that your transportation aligns perfectly with your schedule and desires, making your trip with Royal Carriage Limo truly exceptional.

Question 7

How long has Royal Carriage Limo been in business?

Accepted Answer

Here at Royal Carriage Limo, we're proud to say we have been providing premier limousine services in the Chicagoland area for the past 5 years. We've enjoyed serving our community and look forward to many more years of offering luxurious and reliable transportation!

Question 8

What Type of Vehicles does Royal Carriage Limo look for to use in their fleet?

Accepted Answer

Royal Carriage Limo Fleet: A Commitment to Luxury, Comfort, and Style When you choose a limousine service like Royal Carriage Limo, you're expecting a premium experience, and that starts with the vehicles themselves. While the exact fleet can vary, companies like Royal Carriage Limo typically look for a range of high-quality vehicles designed to meet diverse client needs, from solo executive travel to large group celebrations.

Question 9

How does Royal Carriage Limo Hire their Drivers?

Accepted Answer

At Royal Carriage Limo, we prioritize your safety and satisfaction by employing only the most qualified chauffeurs. Our rigorous hiring process includes extensive background checks, random drug testing, and the requirement of a spotless driving record. All drivers must be fully licensed by relevant city authorities and possess specific chauffeur endorsements. Beyond initial qualifications, our chauffeurs undergo comprehensive training that covers everything from advanced driving techniques and navigation to impeccable customer service and adherence to company policies. This includes both classroom instruction and hands-on experience with seasoned professionals. We are committed to continuous training and uphold the highest safety standards to ensure a professional, secure, and luxurious experience for every client.

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