Can I book multiple vehicles in a single reservation?
Absolutely! Simply book the vehicles you need online or contact us to get some help deciding on your transfer solution. STA have an extensive network of drivers and vehicles across Australia, which can be booked on request.
If I am under 18, can I make a reservation for my school formal?
As per our Terms and Conditions, we are not permitted to accept reservations from persons under the age of 18. We kindly ask your parent of guardian make the reservation on your behalf.
What Security Driving Options Do You Offer?
Our team are highly experienced in security driving. We have partnerships with security companies across Australia and can facilitate any requirements you need regarding security detail. We have a range of highly trained and experienced security drivers who will work with your private security team, or the Australian Police, to ensure the safety and security of our passengers. In consultation with you, we’ll design a solution to suit. Contact us to learn more or explore our Security Driving services page.
Can We Arrange Multiple Pick-up Points In One Booking?
Sure! Your transfer manifest can be as simple or as detailed as you need it to be. If you need help making sense of the logistics, get in touch and we’ll take that off your hands too!
How Many Bags Can I Take With Me?
Specialised Transport Australia permits one (1) bag plus one (1) carry-on per person in each reservation. If you have additional bags, please inform us at the time of booking.
What Payment Facilities Does Sta Offer?
Specialised Transport Australia accepts all major Credit Cards. You can pay via American Express, MasterCard, VisaCard and Diners.
Do You Have A Pick-up Time Policy?
We will endeavour to collect you at the requested booking time, every time. Generally, our drivers will arrive at your pickup location between 10 minutes prior and ten minutes after the requested pickup time. We kindly ask that all passengers be ready 15 minutes prior to the actual booking time.
