If you missed this week’s Workshop Wednesday, we covered two brand-new features inside GNet Connect and welcomed Shan from TBMS for a live platform demo and integration walkthrough. Here’s everything you need to know.
GNet Connect: Two New Features Built for Visibility and Growth
The Activity Feed: Your Network, in Real Time
GNet Connect now has an Activity Feed — and it works the way you’d expect from a modern networking platform.
Think of it like a LinkedIn feed, but built specifically for ground transportation operators. The feed surfaces updates that actually matter to your business: new members joining GNet from your region, partners adding vehicles or services to their fleet, affiliate needs posted in your market, and partnership requests sent directly to your company.
This isn’t just a notification tray. It’s a live window into what’s happening across the network — and a direct marketing channel.
The Affiliate Needs feature, in particular, is worth paying attention to. When you post an affiliate need, it’s broadcast to GNet members in the relevant market. If you’re looking for a partner in Dallas for an upcoming conference movement, you can post it and let the right operators find you — rather than blasting a WhatsApp group and hoping for the best.
Partner posts work similarly. Operators can announce fleet additions, hiring needs, or industry events directly in the community feed, where the broader GNet membership can see and engage with them. It functions like a press release — without the PR firm.
If you’re not using the Activity Feed, you’re leaving visibility on the table.
The FAQ Generator: SEO and GEO Built Into Your Profile
The second new feature — and arguably the one with the most long-term impact — is the FAQ Generator.
Here’s why it matters.
Search engines like Google have always favored structured, question-and-answer content. When someone searches “how does airport pickup work in Austin” or “what’s the cancellation policy for chauffeur services,” Google is looking for a clear, well-structured answer — ideally an H2 question followed by a concise 40–80 word response. If your profile or website has that, you rank. If it doesn’t, someone else does.
But it’s not just traditional SEO anymore. AI systems like ChatGPT, Gemini, and Perplexity are increasingly the first stop for travelers and corporate travel managers looking for ground transportation recommendations. These tools favor structured, verifiable data — precisely the kind of content that FAQ pages produce. This is what GEO (Generative Engine Optimization) is about: positioning your business to be cited and recommended by AI, not just ranked by Google.
The GNet FAQ Generator addresses both. It scans your existing GNet Connect profile — your location, fleet, service offerings, and market coverage — and generates draft FAQ content tailored to your business. You review the drafts, keep what’s accurate, remove what isn’t, and regenerate anything that needs refinement.
The result is structured, AI-readable content attached to your profile, working for your visibility around the clock — without requiring you to write a word from scratch.
If you haven’t completed your GNet Connect profile yet, now is the time. The FAQ Generator is only as good as the data it has to work with. Add your services, fleet details, market coverage, and documents — then let the generator do its job.
TBMS Integration: A Global Dispatch System Now Connected to GNet
The second half of the workshop featured Shan Rana, CEO from TBMS, a cloud-based dispatch platform that completed its bidirectional GNet integration two months ago.
What Is TBMS?
TBMS is a comprehensive dispatch and fleet management system built primarily for chauffeur and taxi companies in the UK, with active expansion into North America, the Middle East, and Europe. It handles everything from job entry and auto-dispatch to invoicing, driver statements, GPS tracking, and customer communications — including SMS and WhatsApp notifications.
The platform supports a wide range of transport types: executive chauffeur, taxi, school runs, medical transport, and even specialist services like “man and van.” It includes a driver app, a customer app, and a dedicated escort app for services requiring accompanying staff — all available on iOS and Android.
Key Features at a Glance
- Bidirectional GNet integration — send and receive GNet reservations directly from within TBMS
- Full GPS tracking in real time, with live job status and driver location monitoring
- Flexible rate configuration — build pricing models based on vehicle type, mileage, time of day, day of week, fixed postcode/zone pricing, or account-specific rates
- Multi-language and multi-currency support — relevant for operators running cross-border or multi-market operations
- AWS-based infrastructure — scalable to any fleet size; current customers operating up to 370 vehicles
- Custom vehicle mapping — configurable to accommodate vehicle categories used in different markets, including GNet’s classification system
- Third-party tracking integration — TBMS can ingest GPS data from systems like Samsara via API for operators who use dedicated fleet tracking hardware
Pricing and Contract Structure
TBMS operates on a straightforward, month-to-month model with no annual lock-ins:
- Basic package: £35/month for up to 5 drivers, plus £2/month per additional driver
- Unlimited package: £120/month — includes a dedicated VPN and AWS environment
For operators evaluating dispatch software, the rolling monthly contract removes the risk of a long-term commitment while you validate the fit.
On User Experience
When asked to rate the platform’s simplicity, the TBMS representative put it at a six out of ten — and was candid about why. TBMS is feature-dense. That complexity is a trade-off for flexibility; operators in different markets have very different needs, and the system is built to accommodate all of them. For operators who prefer a streamlined setup, TBMS offers direct onboarding support, including live demos and custom configuration.
GNet Integration Status
The TBMS–GNet integration is live and bidirectional, meaning jobs can flow both ways between the two systems. At the time of this workshop, a full live end-to-end test with a real customer booking had not yet been completed. If you’re a TBMS user interested in piloting the GNet connection, this is a good moment to raise your hand — early adopters typically get closer attention during the integration validation phase.
What’s Coming Next
The next Workshop Wednesday will be announced in the GNet Users Facebook Group — watch for the post and RSVP to reserve your seat.
In the meantime:
- Complete your GNet Connect profile — services, fleet, market coverage, and documents. The FAQ Generator needs this data to work.
- Check the Activity Feed — see what’s new in your market and post an affiliate need if you’re looking for a partner.
- Explore the TBMS demo — if you’re in the market for a dispatch system with a live GNet connection, reach out to their team.
Questions about GNet Connect setup? Email [email protected] and a team member will schedule time to walk you through it.
Want to watch the full session? Find it on the GNet YouTube channel.