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FAQs
What is your service area?
What vehicles do you offer for hire?
Are you closed on any holidays?
How far in advance do I need to make a reservation?
What are your office and service hours?
Can you send me email confirmation?
How can I schedule a pick up?
What is your cancellation policy?
What credit cards do you accept?
Why do you ask for a credit card number when I make my reservation?
Do you accept checks?
Do I need an account to make a reservation?
How do I get a duplicate receipt?
Why is the amount charged different from the amount I was quoted?
Can I Set up a Direct Billing Account?
I am running later than my prearranged time?
Why do you suggest early pick up times for departures?
What happens if my flight is delayed?
Will your driver help me with my luggage?
Will you meet passengers in the airport?
My plane has been delayed and it is coming after midnight. Will you still be able to pick me up? Is there any additional fee for an after hour pick-up.
I need to make stops along my destination? How much do you charge for stop?
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